Compass Sterling is a growth strategy consulting firm focused on the human side to growing businesses. What is holding your product or service back? Does your audience know your product exists and do they understand its value? Are your customers less than ecstatic with your service, and it’s keeping your business from meeting its maximum potential in sales for existing accounts? Perhaps they aren’t even fully utilizing all your product’s benefits? Or perhaps the problem is that your employees are not understanding or buying into your vision?
Maybe you aren’t even sure what is holding your business back, but you know you have a great product or service, and you know if your audience understood, you could solve their problems. These are all “people issues.” That’s where Compass Sterling can help. From image consulting through employee engagement, business development and operations, we provide the direction you need to take your business to the next level.
We provide strategic and tactical solutions to chart the course and ensure you reach your destination.
Determining options for growth and developing solutions, which may include the following:
- Market entry strategies
- Client satisfaction studies
- User group development and management
- Measuring and recommending initiatives to create a more productive workforce
- Market research
- Sales improvement consulting
- Development of client experience blueprints and a customer success strategy
- Sales and marketing plan development
- Analysis of operational inefficiencies
- Image consulting
Executing agreed upon tasks to put the strategy in motion, which may include the following:
- Account management
- Building referral networks
- Social media management
- Sales team training and recruiting
- CRM selection and setup
- Correction of operational inefficiencies
- Workforce training